Privacy Policy
Effective January 1, 2026
West Covina Sunrooms & Patios, westcovinasunroomsandpatios.com, team@westcovinasunroomsandpatios.com
Who this policy covers
This policy explains how West Covina Sunrooms & Patios handles the information you share when you visit our website, fill out our contact form or call us about a sunroom, patio cover or enclosure. We're a sunroom contractor in West Covina, CA, and we only collect what we need to answer your questions and plan your project.
It applies to every page on this site, starting with our home page. If you'd like to know more about who we are before you reach out, our About page has that.
What information we collect
When you fill out our contact form, we collect what you type in, usually your name, phone number, email address, the city where your house is and a short description of the project you have in mind. The form is run by an outside form service, so your answers pass through that service before they reach us.
When you call or email us, we keep your contact details and notes about your project so we don't have to ask you the same questions twice.
When you browse the site, we may collect basic technical details such as your browser type, the kind of device you're using, the pages you visit and how you found us. This information doesn't tell us who you are.
Cookies and analytics
Our site may use cookies, which are small files your browser stores, along with analytics tools that count visits and show which pages people read most. We use this to see what's useful and fix what isn't, not to build a profile of you.
You can block or delete cookies in your browser settings at any time. The site will still work, though some features may not remember your choices.
How we use your information
We use your information to reply to your request, schedule an estimate, plan and carry out your project and follow up afterward if something needs attention.
We don't sell your personal information, and we don't share it with anyone except the service providers who help us run the site and the business, and only for that purpose. We may also share it if the law requires us to.
How long we keep it
We keep your contact details and project notes for as long as we're working with you and for a reasonable time afterward, because questions about a finished room can come up years later.
If you reached out but we never worked together, we delete or stop using your details once they're no longer needed. Analytics data is kept in summary form and isn't tied to your name.
Your choices and rights
You can ask us what personal information we have about you, ask us to correct it or ask us to delete it. You can also tell us to stop contacting you at any time, and we will.
Depending on where you live, state law may give you more rights over your information. We'll honor any request the law gives you, and we may ask you to confirm who you are first so we don't hand your details to someone else.
How to raise a privacy concern
If you have a question about this policy or want to make a request, use our contact page or call us at (626) 412-8694. We answer Monday through Friday from 6 AM to 10 PM, and Saturday and Sunday from 8 AM to 10 PM.
We'll look into your concern and get back to you, usually within 1 business day.
Changes to this policy
We may update this policy when our website or the way we work changes. The current version will always be on this page, so check back here if you want to see what's changed.